Terms and Conditions

By opening an account or placing a wager with Jet4Bet Casino you enter a binding agreement governed by the clauses set out below. Please read them before depositing, as they define what we owe you and what we expect in return.

Licence, scope, and acceptance

Jet4Bet Casino is operated under licence OGL/2024/161/0191 granted by the Curaçao Gaming Authority. That authorisation governs the conduct of our games, the handling of player funds, and the complaint route available if we fall short. Continued use of the platform after an amendment is published constitutes acceptance of the revised text. Material changes affecting balances, withdrawal conditions, or bonus mechanics are announced by email at least fourteen days before they take effect. Access is prohibited from any territory where online gambling is unlawful or where our licence does not extend. Determining the legality of participation in your own jurisdiction remains your responsibility, and we reserve the right to block registrations by geographic location.

Account registration and verification

One account per person, household, IP address, and payment instrument is permitted. Duplicate registrations are consolidated or closed, and any advantage obtained through the additional accounts is reversed. Details supplied at sign-up must be accurate and kept current. Should the name on your account fail to match the name on the payment method presented, the transaction will be declined and the balance held until ownership is established. We may request identification, proof of address, and source-of-funds evidence at any stage, including before a first withdrawal or where cumulative deposits cross a regulatory threshold. Accounts that remain unverified after a reasonable request period are suspended, and only the original deposit amount is returned.

Deposits, withdrawals, and dormant balances

Player funds are held separately from operational accounts. Deposits credit instantly once the processor confirms settlement, and funds must be wagered on genuine play before a withdrawal request will be considered — depositing and immediately cashing out is treated as attempted laundering and is reported accordingly. Withdrawal requests are reviewed within twenty-four hours on business days, after which the processing time depends on the method chosen. Payouts are returned to the source of the original deposit wherever technically possible. An account with no login for twelve consecutive months is classified as dormant and attracts a monthly administrative charge against any remaining balance, capped so that the account cannot fall below zero. We contact you at the registered email before the first charge is applied and the account is reactivated the moment you log in.

Bonuses, wagering, and prohibited conduct

Every promotion carries its own wagering requirement, qualifying deposit, maximum bet ceiling, game weighting, and expiry window, all stated on the offer page. Where a specific bonus term conflicts with this general document, the bonus term governs that promotion. Exceeding the stated maximum stake while a bonus balance is active voids the bonus and any winnings derived from it. The same applies to low-risk strategies such as covering opposing outcomes, and to coordinated play between linked accounts. Collusion, use of automated software, exploitation of a software defect, and deliberate manipulation of game outcomes result in immediate closure, forfeiture of the balance, and notification to our licensing authority and to other operators where fraud is established.

Liability, service interruption, and complaints

Games are supplied on an as-available basis. Where a round is disrupted by connectivity loss, server failure, or an obvious malfunction, the round is voided and stakes are returned; a payout produced by a demonstrable error confers no entitlement regardless of whether it has already been credited. Our liability for any claim arising from your use of Jet4Bet Casino is limited to the value of the affected wager or the amount held in your account balance, whichever is lower. We accept no responsibility for indirect losses, including lost opportunity or consequential financial harm. Complaints should be directed to our support team first, where we aim to respond substantively within seventy-two hours. If the outcome does not satisfy you, the matter may be escalated to the licensing authority, whose determination binds us. This agreement is construed under the law of Curaçao.